Track your order

Customizer controllers (designed in our controller builder) are hand-built and tested in our workshop and usually ship within 3–7 business days*. Ready-to-go controllers follow the assembly time on your order. If you paid for same-day assembly, your order ships by the next business day.

Accessories (no build needed) ship within 1–2 business days. For example, an order placed on Friday goes out Monday or Tuesday.

Business days are Monday to Friday, excluding holidays. *During holidays, assembly time can be longer. After your order ships, delivery time depends on the shipping method you chose at checkout.

Order received: we have your order. Assigned to tech: your controller is in our production queue with a tech. In production: a ModdedZone tech is building your controller. Quality check: the build is finished and tested. Packed: boxed and ready to ship.

Shipped: the shipping label is created. After that, the carrier updates In transit, Out for delivery and Delivered.

“Shipped” means your label is created and the package is waiting for carrier pickup. The carrier’s first scan usually shows up within 1–2 business days. Use the Carrier site button for the carrier’s latest info.

Contact our support team as soon as possible with your order number. Changes are easiest before your controller goes into production. After that, we may not be able to make them.

Enter the order number from your confirmation email (for example 1234) and the same email you used at checkout.

This page tracks orders placed on moddedzone.com. For Amazon, eBay or Walmart orders, use tracking on that marketplace. Still stuck? Contact support and we’ll check it for you.