I just received my controller for Xbox X and it is a useless paper weight trying to connect it the MX Titan App via bluetooth. Mod chip shows up in app but it will not connect. Pulled out my grandsons iphone, downloaded the app and BAM!! it connected. Not sure what the problem is with Samsung bluetooth and MX Titan chip or app but they do not like each other.
Hey Jay,
thanks for reaching out. The reason you are having this issue is most likely because of some permissions you need to enable in the settings of the phone. If you give us a call we can help walk you through a couple troubleshooting steps and see if we can get that connected for you! Additionally we have a youtube video on troubleshooting connection issues you can take a look at in the meantime to see if it helps here - https://youtu.be/a75owjWir2I?si=Pxzl6alzKrzKIMvs
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