So I bought a controller and it came with a business card that says $$ towards mods or 6 month extended warranty for leaving a review. Did anyone else get one of these? Because they are refusing to repair my controller, that was messed up when I got it, saying my warranty is no longer active.
Hello Trevor,
Can you please contact the customer service support line and ask for Chris. He can be reached at 954-289-9040.
@support I have write many mails to support mail, after only 3 weeks my controller don't work properly and I have wrote asking for a solution, nobody reply me
Hey Andrea, thanks for reaching out and we apologize for the delay. After reviewing our system, we were able to locate your previous messages and found that they were automatically flagged as spam by the email provider based on the way the messages were submitted.
Our support team is now responding ASAP and we’ll do everything possible to get your issue resolved quickly. At ModdedZone, we take customer support for custom PS5 controllers, modded Xbox controllers, and gaming controller repairs very seriously, and we appreciate your patience while we worked to locate your messages.
If you need immediate assistance regarding your custom controller or order, please feel free to contact our support team directly at 954-289-9040 Monday–Friday from 9am–5pm EST.
