last year i bought a xbox controller and it work great for about 3 months, then it started having weird stick snaps and drift, the guy on the phone said its a chip problem and that we could send it back for repair, it took about 8 months witch is ridiculous, but when i got it back last week its still having the same problem.
Spent £470.
- battery pack is busted
- right trigger doesn't work
- left analog is misaligned/faulty. Constant downwards register (on hall effect)
- right analog doesn't achieve full rotation
- dpad misaligned or not seated correctly
- they screwed the backplate screw into the warranty sticker, voiding my warranty.
- Ultimate mod pack does not contain pulse anti recoil, despite the fact it should be standard on a v2 mod chip
Wanna know what response I got when I tried to ask for help? An automated "all controllers have a 90 day warranty as standard" with a sale advertisement....
What an insult. I paid for 1Y warranty and international express shipping for a paperweight.
Espero que no me pase lo mismo ya que page ahora mismo por 2 mandos de estos 😳
@Alain Calderin honestly... Go to an individual seller on etsy if you want one. Modded Zone literally waited until day 15 to respond to my requests so that my returns window was no longer available.
They asked for video evidence and there's a 26mb limit on the attachments via email. It took 4 emails, live chat requests, this forum post, a shopify complaint and a bank charge back to even get them to respond.
Cancel whilst you can, honestly. Especially if you're outside the US.
