If the Customer service on brand new controllers is this bad i would like to return mine also $600 for something that isnt working im good on that. 

@Jim Baca No idea i cant get anyone to write me back 

I want to return my controller. I received it yesterday. For the most part it looks just how I wanted it and most mods work fine. But when I use the ads and the pull the trigger, it goes straight t...

Got mine yesterday and it's doing the same thing. I fire and I can't raise my scope when holding ads button. How can I fix this?

So I needed to get my controller looked at after receiving it, but guy doesnt mention anything about shipping cost and hasnt responded to my reply. I rather get a refund than pay shipping for a rep...

I just got my controller today went through the steps updated it added mods have not touched anything as far as settings go on one profile and this thing is horrible. shoot it goes straight to the ...

I would like to return my item. The thumbstick tension isn't what I expected it to be. 

I have 3 ps5 controllers with stick drift need to get them paired 

@support Will you be adding any Battlefield 6 presets or any new mods

Cámaras @Kaiden acaba de llegar y me está dando problemas  

if i was wantinng to add a custom pic to my controller, when i select that option it doesn't give me a drop down box or anything to upload the pic? does this come up when i select buy now and start...

Ordered July 9th it now July 21st was told 5 days ago my controller will be shipped out the next day 7 days ago left several messages no answer back I didn't order anything exceptional I only order...

I've called the support line about my warranty 4 times and I got no answer. I am still in the 90 day warranty window at 87 days. I purchased a controller on April 12th. Please get back to me.

I wish these guys would make a tutorial or something.. we're spending hundreds of dollars and getting zero help. 

Hey Declan, I'm sorry you've had that experience with us. We always try our best and are commited to our product, and stand by it 100%. If you're ever having trouble with ANYTHING at all you can al...

Hey Frostbite716, Unfortunately we do not do that. Sounds like a cool idea but sadly it comes with a lot of factors we cant control as we can't guarantee how long those older controllers will even...

(e.g. putting ps5 controller hardware into a ps2 controller shell).

Hey Logan, thanks for reaching out! We're sorry you're having those issues when playing Rainbow six Seige. I'd like to recommend the following - To address this issue, please navigate to the top of...

Thumbstricks Drift Fix - It just doesn't work, haven't come across a single person on Reddit so say otherwise. It just displays "Auto calibration in progress, please wait ..." whilst increasing all...

I wish I would have read the reviews before making the purchase. My controller arrived yesterday and I am disappointed. Extremely hard to dial in, poor intructions, triggers suck.